Privacy policy

Effective Date: 12-02-2025

At Aarka Group, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely through third-party payment gateways)

b. Non-Personal Information

  • Browser type and device details
  • IP address and location data
  • Pages visited and time spent on our website
  • Cookies and tracking data (see Cookies & Tracking Technologies section)

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Improve website experience and personalize content
  • Send promotional emails and offers (you can opt out anytime)
  • Prevent fraudulent transactions and enhance security

3. How We Protect Your Information

We implement strict security measures to protect your data from unauthorized access, loss, or misuse. Our website uses SSL encryption to safeguard sensitive details during transactions.

4. Cookies & Tracking Technologies

We use cookies and tracking tools to enhance user experience. Cookies help us:

  • Remember your preferences
  • Improve website functionality
  • Analyze website traffic and trends

You can manage cookie preferences in your browser settings.

5. Third-Party Services

We may share necessary information with trusted third-party services such as:

  • Payment processors (e.g., Razorpay, PayPal) for secure transactions
  • Shipping partners to deliver orders efficiently
  • Analytics tools (e.g., Google Analytics) to improve our services

These third parties are obligated to protect your data and use it only for specified purposes.

6. Data Retention

We retain your personal data only as long as necessary for business, legal, or regulatory requirements. You can request data deletion at any time.

7. Your Rights

You have the right to:
✅ Access your personal data
✅ Request corrections or updates
✅ Opt out of marketing communications
✅ Request data deletion (subject to legal obligations)

8. Children’s Privacy

Our website is not intended for individuals under 18. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated 12-02-2025.

10. Contact Us

For any privacy-related concerns, contact us at:
📧 Email: support@aarkagroup.com

By using our website, you agree to this Privacy Policy.